Strategic Business Intelligence
& AI-Driven Insights

I’m a BI leader who turns complex data into decisions that move the business. From accelerating rack install cycles across ~13K ML racks to influencing $500M+ decisions, I design systems, dashboards and strategies that executives actually use. I actively embed AI into my BI workflows — from automation to storytelling — supported by structured, leadership-focused AI training.

50% YoY reduction in P90 rack install cycle time for EC2 ML platforms.
📊 Dashboards, data models and pipelines supporting 700+ global sites.
🏆 #1 Global & #1 AMER – AWS Analyticon (multi-year winner).
🤝 Trusted partner to Directors, VPs and cross-functional leaders.
Explore Case Studies Get in touch >

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ATS-optimized • Director track

Highlights at a glance

What I’m known for as a BI & data strategy leader.
BUSINESS IMPACT
Delivered Massive Business Impact at AWS

Led the Rack Install Dashboard that reduced P90 install cycle by 50% YoY and supported ~$500M annual savings, improving global visibility for 13K+ ML racks and accelerating EC2 deployment.

SCALE
Transformed Failing or Inefficient Systems Into Scalable, High‑Performance Solutions

Built entire reporting infrastructures from scratch across multiple industries, including automations that enhanced dashboard performance by ≥60%.

CUSTOMER OBSESSION
Win‑Back Success: Turning Customer Complaints Into Loyal Advocates

At Google, converted a severe negative customer complaint into a full turnaround, becoming the “star of the week” after rebuilding trust and improving delivery processes.

Core Skills & Tooling

BI strategy Executive Storytelling & Reporting Cross-Functional Leadership AI-Driven Insights Advanced Analytics Project Management Cost savings Data Modeling Data Architect SQL Athena - Presto Redshift - PostgreSQL S3 Azure Microsoft SQL Server ETL / Data Pipelines Airflow Glue Hammerstone IDE Datagrip Cursor Visual Studio Code Tableau QuickSight Power BI Looker Excel / VBA

About Me

Business Intelligence executive in the making, with a strong AI lens.

Who I am

I’m a Senior Business Intelligence Engineer with 18+ years of experience turning messy, multi-system data into clear, actionable narratives. I blend hands-on technical depth with strategic thinking and executive communication.

From Amazon Web Services to high-stakes enterprise transformations, I’ve consistently been the bridge between business questions and data-driven answers — designing solutions that are trusted, adopted, and scaled.

  • Lead BI initiatives across cloud, manufacturing and banking.
  • Partner closely with Directors & VPs to shape metrics that matter.
  • Mentor analysts and engineers, raising the bar on data quality and storytelling.

Zone of genius

My sweet spot is blending Strategic Leadership, Customer Obsession, Technical Mastery, and Rapid Learning to turn complex challenges into meaningful results.

  • A strategist, product thinker, and project leader in one—owning outcomes end-to-end, not just dashboards.
  • Anticipates business needs, puts customer outcomes first, and drives faster, sharper, data-driven decisions across teams.
  • A BI leader who blends deep SQL/data-modeling expertise with executive-level storytelling.
  • Learns new tools in days while using AI to accelerate insight generation and prepare for intelligent automation.
  • Leads with emotional intelligence—mentoring teams, inspiring trust, motivating others, and turning challenges into wins.

How I use AI in my work

I bring an AI-enhanced approach to Business Intelligence — accelerating insight generation, improving data quality, and enabling smarter decision-making across teams.

  • Completed structured AI leadership training focused on applying LLMs in BI workflows and decision-making.
  • Use AI to draft user stories, validate metric definitions, and improve BI documentation quality.
  • Designed and deployed an AI-powered chatbot using Voiceflow to answer questions about my portfolio, work, and achievements.
  • Automate repetitive BI tasks such as data checks, requirement gathering, and stakeholder summaries using LLMs.
  • Use AI to enhance data storytelling, create executive slides, and transform technical insights into business clarity.
  • Leverage AI for rapid prototyping: dashboard mockups, SQL debugging, and KPI modeling.

AI Skills & Applications

How I integrate AI into business intelligence.
AI-ENABLED WORKFLOWS
AI-Accelerated BI Delivery

Automate repetitive tasks like validation, data summarization, SQL debugging, and requirement gathering using LLMs — reducing cycle time and improving quality.

STRATEGIC AI THINKING
Structured AI Leadership Training

Hands-on experience applying AI to analytics, decision-making, workflow automation, and BI storytelling using practical, business-focused methodologies.

AI PRODUCTS I BUILT
My Personal AI Portfolio

Built an AI-powered personal assistant (Voiceflow), an AI avatar video introduction, and AI-assisted dashboards, summaries, and storytelling components integrated throughout this website.

Professional Timeline

Cloud · Manufacturing · Banking
AWS
(Cloud) Amazon Web Services – Senior BIE
Rack Install, ML Platforms & Global Ops
June 2022 – Present
Leading BI strategy and dashboards for ~13K ML racks and 700+ sites.
TATA
(Cloud) TCS – Senior BIE
Google – Client
May 2021 – June 2022
Delivered instrumentation and BI for Google-scale initiatives.
Lake Cable
(Manufacturing) Lake Cable – BI & Analytics
Data-driven manufacturing performance
May 2018 – May 2021
Reporting for production, quality, and financial outcomes.
Bank Aljazira
(Banking) Bank Al-Jazira – BI
Jeddah, Saudi Arabia
Nov 2014 – Jan 2018
Designed customer, risk & product performance dashboards.
NCB
(Banking) National Commercial Bank – BI
Saudi Arabia
May 2007 – Nov 2014
Foundations in financial reporting & compliance.
School
(Education) French International School
Saudi Arabia
Sep 2001 – Jan 2006
Computer teacher (G1–G12) & administrative support.

Selected Case Studies

Representative examples of BI work and outcomes.

(Tableau) F1 Formula Dashboard

Demonstrate technical mastering and ability to handle any reporting tool and any data and at any time.

Results: AMER #1 and Global #1

F1 Formula Dashboard

(QuickSight) Chef Compass Recipes

Demonstrate my fast learning and storytelling, in days.

Result: AMER #1 for 3 consecutive years

Chef Compass Recipe World Map

Bonus Tips – Free Automation Tools Pack

A curated set of automation ideas, templates, and tool tips designed to help teams test and scale their own BI workflows. Automation Tools

Recognitions

How leaders and judges describe my strengths.

Recommendations

What leaders, peers and customers say about working with me.
AWS Logo
AWS Logo
Google Logo
TCS Logo

Let’s Connect

I welcome connections that spark ideas, challenge assumptions, and inspire better decisions.

A professional point of contact for meaningful conversations in analytics leadership, data strategy, operational excellence, and the evolving role of AI in BI.

I value connecting with leaders, builders, and curious minds across the data and AI space.

If you'd like to discuss innovative projects, industry insights, mentoring, or thought leadership opportunities, feel free to reach out!

Email Malak View LinkedIn
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🎥1‑Minute Welcome Message

(Tableau) F1 Formula Dashboard

Demonstrate: Technical mastering and ability to handle any reporting tool and any data and at any time.

Results: AMER #1 and Global #1

(Tableau) F1 Formula Dashboard

This dashboard was my first Analyticon Global Competition entry at Amazon. I had just joined AWS and was only three months into onboarding. Although I already knew more than 15 reporting tools, Tableau was brand new to me.

We were a team of 4, where each one of us took ownership of a tab, mine was the "Circuit" Dashboard.

In this Circuit dashboard, my goal was to transform raw telemetry into a decision-ready narrative. Within two weeks, I've learned tableau from scratch while simultaneously developing domain expertise in Formula 1, which I knew nothing about at the start.I studied how circuits work, how drivers behave during cornering, braking, acceleration, and even met with F1 fans to understand what matters to them. That immersion helped me ‘feel’ the data so I could design a dashboard that mirrors how true F1 analysts think.

What makes this tab unique:

  • Designed a clear, intuitive storytelling flow that guides users from overall circuit layout to detailed driver and corner-level strategy.
  • Applied advanced Tableau techniques—calculated fields, nested table calcs, COD expressions, blending, and custom logic—to reveal insights not visible in the raw data.
  • Built highly interactive from real live circuit pictures, synchronized visuals with parameters, filters, hover effects, and real circuit images to give users a cohesive, real-time performance view. Also, created an analytical flow that moves from macro circuit behavior -> micro corner-level analysis seamlessly
  • Delivered an analytical experience with color-coding, geometry-based visuals, rich tooltips, and deep-dive CTAs, earning strong appreciation and recognition.
  • Ensured all visuals update cohesively, giving users a complete performance picture in seconds and making you feel you are in the race.

The result: we won Win #1 🏆 in AMER and Win #1 Globally in the Analyticon competition. This project became the foundation of my Tableau journey at AWS and a reference point for future winning dashboards.

Beyond the trophy, this dashboard proved how quickly I could ramp up on a new tool, collaborate under tight timelines, and still deliver a polished, competition‑grade storytelling experience.

View Live Dashboard on Tableau Public

Global #1 Winner

(QuickSight) Chef Compass Recipes

Demonstrate: Fast learning and storytelling, in days.

Result: AMER #1 for 3 consecutive years

(QuickSight) Chef Compass Recipes

For the third consecutive Analyticon round, our management requested from us to do something different: build the winning dashboard in QuickSight instead of Tableau. At the same time, the business was planning a broader move toward QuickSight for operational reporting, so this project became both a competition entry and an internal proof‑of‑concept.

Under heavy workload and with only a few days available, I learned the QuickSight stack and helped build the Chef Compass - "Navigate" Tab dashboard within five days — from data exploration to a polished experience that judges could immediately understand and navigate.

Judges highlighted several specific strengths:

  • Clean design, informative content, and intuitive navigation, with a color theme and aesthetics that created a strong overall user experience.
  • The "Navigate" tab gave a fun and effective way to explore a vast dataset of around 69,000 recipes, with out of the box thinking and creativity.
  • Strong overall functionality, including a glossary, well‑designed tables, and effective visuals such as the waterfall chart and health‑score gauges — elements that made Chef Compass a standout entry and deserving of its place as a finalist.

The results: Winner #1 🏆 AMER Analyticon VizCon again — making it three consecutive years of Analyticon wins. Judges highlighted the clean theme, storytelling, and the way the dashboard balanced aesthetics with business impact.

Behind the scenes, I put in long hours prototyping layouts, tuning interactions, and using clever QuickSight techniques — parameters, calculated fields, and guided navigation — to keep the story clear and impactful. That mix of hard work, rapid learning, and thoughtful design was instrumental in the dashboard's victory.

Chef Compass Dashboard Winner #1 AMER Analyticon 2024 Trophy Accolades Judges Feedback

Bonus Tips – Free Automation Tools Pack

Coding travel everywhere and in any reporting tool!

This section will host downloadable files I personally built — fun, interactive automation helpers designed to make your BI workflow faster and more enjoyable. These are lightweight Excel / VBA mini-tools thatyou can plug directly into your daily work to save time, reduce manual steps in just "one-click" ! Feel free to download them to try clever automation techniques without needing engineering support.


  • 1) Interactive email automations that draft, format, and personalize recurring communications.

    The goal of this tool is to automate the emailing process and communication directly within Excel, allowing users to just fillup the information, and in 1 click button, the email will be automatically sent in the same layout and font as you nade it without any single code interference.

    Email Automation Tool
    Download Tool

    (Note: this file works only for Classic Outlook.)

    Why This Tool Feels Talented or Advanced?

    It combines smart scheduling logic with automatic email notifications, turning a simple Excel file into a mini workflow system. The tool removes manual follow-ups, email will be sent exactly as you see, prevents scheduling conflicts, and ensures that updates are instantly communicated — something traditional Excel files cannot do on their own.


  • 2) Scheduling appointment that helps users automate and optimize task scheduling directly in Excel.

    The goal of this tool is to automate scheduling and communication directly within Excel, allowing users to manage tasks, assign resources, track timelines, generate a conflict-free schedule with a single click, and automate planning system that saves time and improves accuracy.

    The macro engine analyzes dates, priorities, and dependencies to build an accurate timeline without manual effort. It also visualizes the schedule, highlights issues, and keeps everything up-to-date instantly.

    Why This Tool Feels Talented or Advanced?

    Because it automates what people usually do manually:

    • Automatically assigning resources
    • Auto-calculating overlaps
    • Auto-coloring conflicts
    • Auto-refreshing timelines
    • Running macro-driven scheduling logic
    • Reducing human error
    • Producing professional insights instantly

    This makes the user look like they're using a mini scheduling system, not just Excel.